SHIPPING AND RETURNS
Orders are being shipped during workdays. Products from the stock are usually delivered within 3-5 workdays. Delivery for products that are not in stock usually takes 1-3 weeks. Shipping costs are defined by the selected delivery method, possible extra services, shipment weight and size. The shipping costs can be seen in the check-out functionality before confirming the order.
In Finland: Parcel post (Itella Economy), 1-3 working days
7,50 € when the order is under 30 €
5,00 € when the order is 30-50 €
3,50 € when the order is 50-100 €
Delivery in Finland is free if your order is minimum 100 euros.
In the Helsinki region (Helsinki, Espoo, Vantaa) you can also choose home delivery. The service is provided by our partner. Please put your phone number in the order, the carrier will call you to fix the time of delivery.
Cost of home delivery is:
12,50 € when the order is under 50 €
8,00 € when the order is 50-100 €
Home delivery in the Helsinki region is free when your order is at least 100 euros.
Abroad (Sweden, Denmark, Estonia, Latvia and Lithuania) : Parcel post (Itella Priority), 3-5 working days
25,00 € when the order is under 30 €
20,00 € when the order is 30-50 €
15,00 € when the order is 50-400 €
Shipping abroad is free if your order is minimum 400 €.
For now we ship to Finland, Sweden, Denmark, Estonia, Latvia and Lithuania.
Shipping cost includes VAT 24%.
Please inform us without a delay - at least within 14 days - in case a product has lost or damaged in shipping. The logistics company must be also informed regarding any products damaged in shipping.
The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. The changed and returned products must be unused and in the original packaging. If you wish to change or return products, please contact us first for the instructions. Please attach your name, contact details and your bank account number for receiving the refund.